E-commerce has disrupted retail to an extent that it is now the new "traditional" channel and the future of retail is omnichannel. The retail industry is going through an upheaval. Thousands of stores have closed, over 4000 net-new stores opened in 2017. Large department chains are closing stores while discount retailers and specialty businesses have opened many. Online-first retailers are setting-up physical stores while brick-and-mortar retailers are moving online. All these retailers are investing in technology to survive and grow. -Ashwin Ramasamy, Co-founder/CMO, and Shrikanth Jagannathan, Co-founder/Chief Data Scientist, both of PipeCandy
In 2012, a startup named Club W set out to help millennials find and buy decent wine on the internet. With bottles from a few boutique vintners, a slick web platform and a simple recommendation algorithm, the Los Angeles-based company had a propitious plan.
The world’s biggest container shipping line is trying to stop customers like Amazon.com Inc. and Alibaba Group Holding Ltd. from becoming competitors in just a few years’ time.
Digital disruptions continue to play an important role in the evolution of retail. The dot-com era of the 1990s begets the dot-com bubble that burst to create the dot-com collapse. By 2003 the few dot-com survivors began playing an important role in retail. By 2010 e-commerce had reached a level of significance creating the term multichannel retail, describing retailers who participate in stores and online. The field has evolved, and entered the era of New Retail. -Jim Tompkins, CEO, Tompkins International and MonarchFx
Omnichannel fulfillment has been increasingly adopted by big-box retailers and other outlets with large brick-and-mortar footprints. Online sales of large bulky items, such as furniture and kitchen appliances, are a rapidly growing segment as shown by the growth of white glove delivery companies such as XPO Logistics. Reliance on these last-mile delivery companies and the physical nature of bulk size items will push omnichannel fulfillment adoption at an increasing rate. -Paul D'Arrigo, Vice President of Information Technology, Spend Management Experts
Once known as the world's manufacturer, China has emerged as a destination for retailers from around the world to sell. A growing middle class with consumers willing to spend, Chinese retail sales grew 9.6 percent in 2016 and was on track to surpass that for 2017. Primarily fueled by e-commerce, retail is undergoing a big change and evolving in what is called O2O – online to offline. -Cathy Morrow Roberson, Founder/Head Analyst, Logistics Trends & Insights LLC
The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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