E-Commerce/Omni-Channel

Generation Z Prioritizes In-Store Wi-Fi, Report Shows

June 6, 2017

More than 90 percent of Generation Z says that a strong Wi-Fi signal is important to them and their overall shopping experience, according to a survey conducted by HRC Retail Advisory (HRC), a retail advisory firm. Emerging in-store technologies and positive social media feedback are among the top priorities for both Generation Z and Millennial consumers.

How New Payment Services Are Changing E-Commerce

June 6, 2017

MultiChannel Merchant

Global e-commerce was worth $1.9tr in 2016 - sustaining double-digit gains year-on-year. Many tech companies are now capitalizing on growth by providing merchant services to e-commerce businesses.

The Quest for 10-Minute Pizza Delivery

June 5, 2017

The Wall Street Journal

In a secret kitchen protected by tight security, Domino's Pizza development chef Stefaan Codron is cooking up a plan to make fast food even faster.

Dead Mall Space Could Spur Warehouse, E-Commerce Deals

June 2, 2017

The Wall Street Journal

More shopping center and mall space could be repurposed for industrial distribution as e-commerce continues to take market share from brick-and-mortar retailers, Fitch Ratings analysts said in a report Tuesday.

'Purchase on Google' Program Baits New Customers

June 1, 2017

MultiChannel Merchant

Google has launched its Purchases on Google program, allowing merchants that sell on Google to have a call to action in the search engine results page. At the moment it's a mobile-only feature of product listing ads (PLAs) that allows shoppers to buy on Google from participating merchants.

J.Crew's CEO Confesses: I Underestimated How Tech Would Upend Retail

May 31, 2017

The Wall Street Jorunal

Millard "Mickey" Drexler, the fashion genius whose ability to spot trends reshaped how Americans dress, has a humbling admission. He missed what might be the biggest trend of all - how quickly technology would change the retail industry.

Experts Weigh In on Wal-Mart's Next-Gen Stores

May 31, 2017

RIS News

Wal-Mart is testing six next-gen approaches in two recently opened supercenters in Tomball, TX, and Lake Nona, FL. These stores were fully reimagined from a new layout, to building and environmental enhancements, to added technology that all improve the shopping experience, according to a blog post written by Jeff Muench, senior director of business development.

Apparel Retailers Lag in Brand Loyalty, Report Says

May 30, 2017

Apparel

Bond Brand Loyalty, a brand loyalty agency, recently released its seventh annual consumer loyalty report. The Loyalty Report 2017 finds that company loyalty programs remain one of the biggest drivers of brand choice and loyalty.

Opinion: Uber Your Supply Chain

May 26, 2017

Kevin O'Marah, Forbes contributor

The sharing economy, aka Uberization, may be the biggest disruptor to supply chain strategic thinking since lean. Surprisingly, it still ranks last among our Future of Supply Chain survey respondents as a "disruptive and important technology." I suspect this will change soon.

Online Retailer JD.com Is Developing Heavy-Duty Delivery Drones

May 26, 2017

The Wall Street Journal

China's Shaanxi province is famous for being the start of the Silk Road, an ancient trade network where silk and spices were transported by camel across the Asian continent.

E-Commerce/Omni-Channel

The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.