After more than two decades of bad blood and legal wrangling between states and the online giant, Amazon will collect sales tax in all states that have such a levy. Collection in Hawaii, Idaho, Maine, and New Mexico, the final four states where shoppers don't pay required tax through the site, will begin on April 1st.
The corporate owner of Sears and Kmart said last week that there was "substantial doubt" that it could continue operating, as brick-and-mortar stores continue to face challenges in an e-commerce world.
Analyst Insight: The impact of omnichannel fulfillment requirements and growth of e-commerce have altered the way companies plan and design distribution facilities. The plan and design processes themselves haven't changed as much as the number of variables that must be considered. Today's distribution facilities require greater flexibility to adapt rapidly to changing customer requirements. - Phil Quartel, senior director of operations design, Fortna Inc.
eBay is wading into the fast shipping wars, taking on Amazon Prime and Walmart with its new Guaranteed Delivery offering that will launch this summer on its selling platform with more than 20 million eligible items. Shoppers on eBay will also be able to search and filter items by one- and two-day delivery.
Analyst Insight: Defining success for retailers today is pretty straightforward: Respond more rapidly and efficiently to customers' demands, at a price they are willing to pay, regardless of order platform or physical location of the products at the time of purchase. - Karl Manrodt, logistics and supply chain management professor, Georgia College and State University, and Mary Holcomb, supply chain management professor, University of Tennessee
Once considered a competitive advantage, store footprints have now become a burden for many chains as more shopping moves online. This week, executives from several large retailers and online sellers, including Amazon.com Inc., were under the same roof at Shoptalk to discuss the future of retail - and where physical locations fit into the picture.
Analyst Insight: In the age of information, there is a tremendous opportunity for retail companies to distinguish themselves as consumer-centric by exceeding expectations for online product content. Many retailers and brands are stepping up their ability to provide the detailed, accurate digital product information consumers need to make informed purchase decisions. To create competitive end-to-end shopping experiences, these companies are leveraging global standards to make it easy for consumers to discover and purchase products whenever and wherever they are. - Rich Richardson, vice president of standards development, GS1 US
The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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