Analyst Insight: In the age of information, there is a tremendous opportunity for retail companies to distinguish themselves as consumer-centric by exceeding expectations for online product content. Many retailers and brands are stepping up their ability to provide the detailed, accurate digital product information consumers need to make informed purchase decisions. To create competitive end-to-end shopping experiences, these companies are leveraging global standards to make it easy for consumers to discover and purchase products whenever and wherever they are. - Rich Richardson, vice president of standards development, GS1 US
Analyst Insight: The retail industry might be the most impacted by digital disruptions, on top of the obvious turmoil retailers' face due to the rapid growth of e-commerce. Retailers also face all of the disruptions in the transportation industry, as retail has always been about moving merchandise from its point of origin into the hands of consumers. - Jim Tompkins, CEO, Tompkins International
Analyst Insight: By understanding the true costs and potential benefits from improving their reverse logistics processes, retailers are developing strategies to recover as much value as possible from their returned goods. - Matt Ennis, vice president of business development and client solutions, Yusen Logistics (Americas) Inc.
Fraud prevention technology provider Forter has published its 2017 Fraud Attack Index, in conjunction with the Merchant Risk Council (MRC). It detailed the rate at which e-commerce fraud attacks increased throughout traditional retail verticals and provided an in-depth look at the reasons behind the year-over-year changes.
Zebra Technologies' "Retail Vision Study," released this week, finds that the majority of retailers surveyed globally expect to embrace radio frequency identification and other Internet of Things (IoT) technologies, as well as use analytic data from those systems by 2021, as more shoppers move to online sales.
In a quick counter-salvo, Amazon has announced it's lowering the free shipping threshold for non-Prime members from $49 to $35, a response to Walmart's move earlier this month.
Packaging for e-commerce may well look different from that of the traditional retailer. And lucky that it is, given commerce sales grew in the U.S. at 14.6 percent in 2015, according to Internet Retailer.
The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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