Andre Pharand, global management consulting lead for postal and parcel industry with Accenture, reveals the findings of the firm’s new study on creating the sustainable last mile for e-commerce deliveries.

Why it's more important than ever for manufacturers and distributors to automate their supply chains, or pay the high costs associated with not going digital.

Thanks to the pandemic and heavy customer demand, parcel shipping is currently mired in “chaos.”

The pressure to develop a customer-centric supply chain has been growing for years, a timeline that was drastically accelerated by the global COVID-19 pandemic.

Melinda McLaughlin, head of global research with Prologis, shares the firm’s research into trends in the creation of order-fulfillment centers in urban locations, in response to the stellar growth of e-commerce.

The debate over what constitutes a “gig worker” rages on, but that hasn’t stopped the gig economy from exploding.

With more people buying goods online, cyber hackers are taking advantage of the sea of personal information shared in e-commerce transactions.