There’s a slowdown in domestic e-commerce, and brands that are ready and able to service international consumers with a premium experience have been able to offset some of that trend, says Ahmed Naiem, chief commercial officer with ESW.
The winners this season are going to be companies that keep their loyal customers close, and maintain a real focus on customer service. They'll also be deploying AI.
Quality, cost reduction and sustainability are embedded in the successful retail delivery experience today, says Guy Bloch, chief executive officer of Bringg, a last-mile delivery management platform.
In a time of growing environmental awareness, retailers need to adjust their sustainability and home-delivery strategies, especially with respect to age.
Founded more than 80 years ago, Barrett Distribution Centers gets up to speed in managing inventory for fulfilling e-commerce orders, thanks to the use of autonomous drones.
In this environment, for retailers to compete, they need to give customers a full menu of delivery options to fit their preferences at the point of purchase, each and every time.
The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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