Keith Blankenship, vice president of sales with Kibo, explains where brands are falling short in their fulfillment efforts, the reasons behind the shortfall, and the prospects for improvement.

Around half of all last-mile related costs are expended in the last few hundred feet because of challenges in finding the exact delivery location and, worse, deliveries fail altogether because the person making the delivery cannot find the exact right location.

Virtual reality, and its supersized version, the metaverse, are beginning to play a vital role in retailing. Rian Beckham, director of communications with Kingsgate Logistics, explains how.

With e-commerce increasingly dominating consumer preferences, third-party storefronts might no longer be a retailer’s best option.

To satisfy demand and start alleviating challenges, retailers need a comprehensive last-mile strategy to make the holiday shopping season easier.

Ideas about how to more efficiently “re-commerce” returned goods into the supply chain seemed the most fresh and fruitful up for discussion on the first day of Home Delivery World in Philadelphia, Aug. 31.

With rapid advances in technology, and a new era of consumer connection and convenience, food logistics is changing.

Ram Gopalakrishnan, chief executive officer of Bricz, discusses the technology investments that retailers need to make to deal with today's supply chain challenges.

Even before the recent rise in fuel costs to an all-time high, brands had started taking a closer look at their cost of reverse logistics.

In last-mile delivery, customers want their orders within a specific window — not a vague “now” or “sometime tomorrow.”