The success of logistics service providers (LSPs) rises and falls with the ever-shifting strategies of the manufacturers, suppliers and retailers that make up their customer base. Today, outsourcing is on the ascent. But can LSPs keep supporting the demand?
Melanie Lichtfeld, owner of a Madison, Wis.-based plumbing company, used to tell customers they could wait weeks to buy their new kitchen sink from a local supplier. Now she orders the parts she needs on Amazon.com and they arrive two days later.
It's no secret that Amazon is the greatest disruptor in the history of retail. The question is, how can traditional retailers, even very large ones, compete against a giant that can plow hundreds of millions into warehousing, order fulfillment and delivery? Customer satisfaction - and possibly the survival of many retailers - rides on the answer.
Shoppers are heading back to Target. In addition to large-scale investments in technology - and a 32 percent increase in online sales - the big-box retailer said it's also seeing more customers shopping the old-fashioned way.
As U.K.-based television home shopping company experienced explosive growth, it needed to consolidate all electronic data interchange operations onto one platform and integrate with its back office.
The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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