Cisco Systems earned the top spot in this year's Supply Chain Innovators competition by transforming its reverse logistics operation from a non-value-adding cost center to a profit generating program that enhances the satisfaction of both internal and external customers. Cisco's rigorous, innovative approach takes something from both marketing and finance to treat returns as a virtual business.
The latest supply-chain news, analysis, trends and tools for executives in the technology and electronics industries. Learn how high-tech and electronics companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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