The modern-day supply chain isn’t just about delivering product, but doing so in an efficient and sustainable way.

Business customers are now behaving much like consumers, with procurement professionals becoming accustomed to the “Amazon experience” they get when they order merchandise for the home.

All of the problems experienced in e-commerce sales during the pandemic are continuing, says Paul Ambruso, VP and general manager, mobile robotics, at Berkshire Grey. The challenges, however, are opportunities for technology vendors.

Over the past three years, retailers have been wrestling with product shortages and increasingly painful out-of-stock issues. More recently, however, they’ve been struggling with overstocks.

IRobot is seeking $2.1 million for damages against Expeditors caused by shipping delays and lost business.

The vast majority of manufacturers are either aware of the need to improve CX. But with this fast-paced race to transform comes a variety of issues.  

Companies make thousands of decisions a day about what to produce, where to put product and what to promote. But they often make those decisions based on very limited information.

Ten years on from the Rana Plaza factory collapse, governmental bodies around the globe are taking on more responsibility for worker safety and corporate due diligence. But it's not enough.

The complaint argued the companies issued a “lack of inspections” while also claiming the businesses violated labor rights, including the "lack of freedom of association.”

The new valuation puts the stake held by its chair and chief executive, Bernard Arnault, at $212bn – cementing his position as the world’s richest person.