Out of 8,000 consumers surveyed, 63% said they took some sort of negative action after encountering delivery problems.

The FTC discovered that Williams-Sonoma mattress pads listed as "crafted in America from domestic and imported materials" were actually fully imported from China.

Nearly half of consumers surveyed said that they would be unlikely to purchase an item if the delivery time was too slow.

Opportunities to share shipping lanes can encourage the unlikeliest of partners to put aside competitive differences for a supply chain win-win.

Discrepancies between inventory records and what’s actually available on store shelves and in warehouses are all too common. Retailers end up with “phantom inventory.”

Flying Tiger initially chose to pay the increased price to get its goods home but is now trying to get the money back in the Maritime and Commercial Court.