The digital-focused operator is buying Shopify’s logistics business, including the Deliverr technology platform and dozens of warehouses and sorting centers.

Autonomous delivery services come in many shapes and kinds, none of which provides a one-size-fits-all solution.

Bipartisan lawmakers are asking the SEC to confirm Shein does not use forced labor from China’s Muslim Uyghur population.

The modern-day supply chain isn’t just about delivering product, but doing so in an efficient and sustainable way.

Business customers are now behaving much like consumers, with procurement professionals becoming accustomed to the “Amazon experience” they get when they order merchandise for the home.

All of the problems experienced in e-commerce sales during the pandemic are continuing, says Paul Ambruso, VP and general manager, mobile robotics, at Berkshire Grey. The challenges, however, are opportunities for technology vendors.

Over the past three years, retailers have been wrestling with product shortages and increasingly painful out-of-stock issues. More recently, however, they’ve been struggling with overstocks.

IRobot is seeking $2.1 million for damages against Expeditors caused by shipping delays and lost business.

The vast majority of manufacturers are either aware of the need to improve CX. But with this fast-paced race to transform comes a variety of issues.