Challenge: Our client, a retail chain with over 70 stores, needed to improve the accuracy of its paper-based order picking operations and improve their picking error rate at their distribution center. Their research of technologies led them to Voice based picking solutions. From there they evaluated three vendors' voice based picking solutions via three week pilot programs with each solution and compiled the productivity and accuracy statistics.

Challenge: In the construction equipment industry, service parts availability is critical. Before working with Syncron, our client's dealer supply chain was fragmented with each dealer being responsible for their own inventory management. It was difficult for our client to get visibility or control of the supply chain to ensure high service levels for their end-customers, with inventory overstocking, obsolescence and emergency orders creating huge unnecessary costs.

Challenge: As our client, a world-renowned beverage company, took on more suppliers and their specific packaging requests, it became imperative that the company optimize its sourcing patterns. Our client realized it needed technology that would enable it to manage dramatic sales volumes, maintain customer services levels, as well as provide better visibility into demand.

Challenge: Driving efficiency, in both processing and reporting on orders and payments, is an ongoing crusade. Our client was receiving a very high volume of paper invoices from their key automotive vendor; this relationship was identified as a priority for efficiency improvement. At first glance it appeared that the Government Procurement Card would enable the changes they needed. However the vendor was not Level 2 or 3 capable - meaning the necessary line item detail for orders and payments wouldn't be available to our client.

Challenge: When a start-up company needed to be receiving and shipping in less than a week, they turned to SphereWMS. Our client, a distributor of telecom equipment who landed a big contract, required life-cycle serial number control in multiple warehouses in several countries.

Challenge: Meticulous in manufacturing performance and nimble in the ability to optimize plant and supply chain operations are the requirements for our client to meet a diverse range of customer specifications and shipment protocols. With a bar coding software that used up to 12 different databases, and a manual import/export process between EDI and the multiple vendor solutions that made up their ERP application, their system did not support their goals for flexibility and efficiency.

Challenge: Our client's 130 branches were each responsible for managing their parts-return process and securing the appropriate credit and/or replacement parts from their suppliers. The branches had approximately 700,000 parts (across 8,300 SKUs) that needed to be analyzed manually to determine warranty status and appropriate disposition - return for credit, refurbishment or replacement or scrap. Only 10% of parts identified as defective were being returned.

Challenge: There is always concern when there is a major change in technology used company-wide.What if you were told by your customer you had no choice but to change to a new technology because of their changing needs? Our client was in this type of a situation, and needed a new Transportation Management Solution and driver handheld technology.

Challenge: Organizations continue to search for more ways to reduce their transportation expenses. Through our freight audit and payment process, we collect and manage large amounts of transportation expense data, turning it into meaningful business intelligence.

Challenge: A large U.S.-based manufacturer exports thousands of shipments each year around the globe. Practicing lean supply chain management, the company often manufactures products as orders are received. To meet its customers' needs, on-time deliveries are critical. The exporter's ocean transportation group strives to continuously improve on-time deliveries, communication about changes to cargo delivery dates, and fulfillment of service contract commitments.