In the midst of the coronavirus pandemic and a plummeting economy, retailers must nevertheless prepare for the traditional peak shopping season. Some are ready, but many are not.

Lisa Anderson, founder and president of LMA Consulting Group Inc., offers advice on how supply-chain managers can function efficiently in a time of deep uncertainty – and why's it's vital to achieve visibility of both customers and suppliers.

Here's how logistics service providers can adapt to the unexpected to better predict shipment ETAs — and create a positive impact on their end customers. 

Here's what kind of volatility to expect, and how to seek shelter.