Much of modern-day technology aims to minimize or eliminate the role of people in business processes. Ironically, though, the creation of such systems depends on human experts — and there aren’t enough of them.

How can a company nurture true joy and collaboration within the supply chain and throughout the organization? Kat Small, chief of staff with White Labs, has the answer.

Just what is a “flexible” supply chain, anyway?

These days, parcel shippers have more options than ever before in choosing the right carrier, and they should take full advantage of the opportunity, says Rob Glover, vice president sales with OSM Worldwide.

In an industry known for its volatility and highly competitive nature, parcel carriers must nonetheless prioritize strong relations with their customers, says Don Caddy, chief executive officer of Engineering Innovation.

There's a shift happening in the parcel market in favor of shippers, says Robyn Meyer, senior vice president of parcel strategy and solutions with Transportation Insight.

What’s the right approach — and the wrong one — to robot safety in the warehouse? 

Contrary to popular belief, automation doesn't spell an end to the presence of humans in manufacturing and distribution environments, according to Mark Juelich, president of Industrial Procurement Services.

John Donigian, senior director of product strategy with Moody’s Analytics, discusses the importance of promoting visibility, collaboration and data exchange across the extended supply chain.

Pavan Mahtani, general manager of returns with Veho, explains the complications that arise from the management of returns, along with solutions that can mitigate the cost for all involved.