Roy Becker, president of Roy Becker Seminars, talks about some of the major issues that companies are facing today, in obtaining financing for their importing and exporting activities.

Online shoppers often abandon their carts when they see the cost of shipping, a response that has led many online sellers to offer shipping for free or a low, flat-rate.

Erica Bash, general counsel and director of Dawson Logistics, discusses the fundamentals of emergency response logistics, and what it takes to strike the ideal balance between cost and service.

There are many opportunities to recapture value from returned products and, in the process, strengthen customer relations, says Jeff Jorgensen, vice president of supply chain execution at Spinnaker, a global supply chain and execution company.

Advances in voice technology have made the productivity and accuracy benefits of voice-directed applications much more widely available, without extensive and expensive software implementation, says Mark Engemann, Southeast regional account manager at Wavelink.