When it comes to e-commerce, one thing is certain: it brings incredibly high return rates. As billions of dollars of apparel purchases shift from physical stores to the internet, there is an imminent need for e-retailers to figure out how to handle the spike in returned merchandise.
Lack of innovation over the past few decades around how organizations approach disposing of their returned, excess and obsolete inventory has resulted in billions of dollars lost and can no longer be left to inefficient, reactive or outdated methods.