The old days of the Quality movement seem quaint in retrospect: the banners, the slogans, the prizes and team-building events. Today, quality management is all about information — or, more to the point, how to keep from getting buried in it.
Global supply chains are becoming increasingly complex, as businesses juggle multinational suppliers and service providers, constantly shifting regulations, and more informed consumers demanding increased responsiveness and sustainability.
The internet of things offers businesses an unprecedented level of visibility and control over their supply chains. But it also opens the door to potentially crippling cyberattacks.