Everyone agrees about the importance of adjusting to change. So why do so many companies fail in that effort? We're in the Age of Disruption, notwithstanding the tendency of modern-day marketers to overuse that word to the point where it becomes meaningless. Read More

Retailers selling over the internet can’t hope to compete without a reliable and effective direct-to-consumer (DTC) model for fulfillment. But setting one up is anything but easy. Read more.

A seasoned logistics executive returns to the U.S. and finds a market that’s familiar in some ways, and sharply different in others. Read more. 

When it comes to fashioning the optimal customer experience, the gap between dream and reality can be vast. Read more. 

Artificial intelligence promises to have a profound impact on the way in which shippers and carriers do business together. Assuming, of course, that they're able to make use of the wealth of data that the technology offers. Read More

For many consumer brands today, it's a life-or-death struggle to stay relevant. Never mind loved. Read More

How do you tell if your supply-chain partners are financially solvent? The crowd knows. Read More