Do modern-day retail customer-loyalty programs really make for loyal customers? The loyalty program is a tried and true maneuver to keep shoppers from straying to rival retailers. In its original manifestation, though, it was largely a means of mining information about customers, who were otherwise anonymous in the brick-and-mortar world. Read More

Artificial intelligence promises huge benefits to the logistics sector — so why is it so slow in being fully adopted there?

COVID-19 is slowly abating. What damage did it do to our global supply chains?

For businesses today, merely surviving the pandemic and economic downturn is tough enough — but not enough. Read more.

Supply-chain planners can’t make sense of the chaos of data that’s available to them today, without the aid of artificial intelligence. Read more.

In the world of supply chain, “collaboration” is everyone’s favorite buzzword. But modern-day technology is investing the word with new meaning. Read more.