Welcome to the age of the “postmodern” consumer. And good luck trying to nail down the tastes and preferences of this strange new animal. Read More

The literal symptoms of COVID-19 are, for most people, passing. But the virus’s impact on retail supply chains is permanent.

A lot of factors go into the success or failure of consumer brands, but one of them stands out today: the supply chain.

Shifting U.S. population patterns, caused in large part by the COVID-19 pandemic, are posing a new challenge for e-tailers looking to stay close to customers.

The latest edition of the E-Tailers’ Almanac offers a glimpse of what 2021 holds in store for online merchants.

Thanks to the pandemic and heavy customer demand, parcel shipping is currently mired in “chaos.”