Is the word “omnichannel” another way of saying “spoiled consumer”? Read more.

The literal symptoms of COVID-19 are, for most people, passing. But the virus’s impact on retail supply chains is permanent.

A lot of factors go into the success or failure of consumer brands, but one of them stands out today: the supply chain.

Shifting U.S. population patterns, caused in large part by the COVID-19 pandemic, are posing a new challenge for e-tailers looking to stay close to customers.

The latest edition of the E-Tailers’ Almanac offers a glimpse of what 2021 holds in store for online merchants.

Thanks to the pandemic and heavy customer demand, parcel shipping is currently mired in “chaos.”