If you want an explanation of why brick-and-mortar retailers are struggling today, industry observers say, look no further than Amazon. But there's more to the picture than that. Read More
For transportation providers in the e-commerce era, the choice is clear: disrupt, or be disrupted. The motivating force is, of course, Amazon.com, which has shown distinct signs in recent years of desiring to take over multiple transportation and logistics functions in support of its dominant e-commerce business. Read More
Do modern-day retail customer-loyalty programs really make for loyal customers? The loyalty program is a tried and true maneuver to keep shoppers from straying to rival retailers. In its original manifestation, though, it was largely a means of mining information about customers, who were otherwise anonymous in the brick-and-mortar world. Read More
The Trans-Pacific Partnership agreement, and free trade generally, are political poison these days. But what's the cost of rejecting the 12-nation treaty? Read More