A comprehensive, end-to-end approach to the service supply chain process is required to ensure optimal customer experiences and maximize profitability. This approach generates improved margins"” through reductions in operational and capital costs"”and enables companies to differentiate versus their competitors on the basis of service quality rather than price.

This white paper examines these challenges and presents an integrated approach offered by OnProcess Technology that provides a systems-agnostic, cross-functional solution that combines people, process and technology to fully optimize the service supply chain"”with real-world examples of how companies have succeeded in this endeavor.

Please CLICK HERE to view this white paper.