Artificial intelligence (AI), also known as cognitive technology, is increasingly being adopted by leading businesses – and one of the initial trending areas of application is in supply chain. Like other significant technological innovations of the past, such as the proliferation of Internet usage in the late 1990s, artificial intelligence technology promises to disrupt the competitive landscape and change businesses and industries. Early adopters of AI can expect to get ahead of a game-changing technology curve – and gain a significant competitive advantage. 

According to TechRepublic (ZDNet), technology and economics are aligning in a way that puts us at “a tipping point after which the use of artificial intelligence will become commonplace.” The Pew Research Center wrote: “By 2025, artificial intelligence will be built into the algorithmic architecture of countless functions of business and communication, increasing relevance, reducing noise, increasing efficiency and reducing risk across everything from finding information to making transactions.” IDC predicts that by 2020, 50% of all business software will incorporate AI.

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