E-commerce/omni-channel - Articles - Page 24

The Route to Smart Warehousing — and Why IoT Matters

The Digital Era Has Arrived, and Supply Chains Must Adjust

December 13, 2018

It's time for companies to move beyond the age of mass production and consumption — and design supply-chain processes that can serve a customer segment of one.

Q&A | Retailers Confront the Need to Innovate

December 10, 2018

Robert J. Bowman, SupplyChainBrain

The retail industry finds itself in a state of constant innovation, and the Retail Industry Leaders Association needs to respond in kind.

Warehouses Are Hot Property in India, Thanks to Online Shopping Boom

December 6, 2018

Bloomberg

India’s burgeoning logistics sector is gaining favor with property developers and investors, boosted by a growing consumer class’s embrace of online shopping.

Despite New Promise, China's Fentanyl Fight Will Be `Almost Impossible'

December 5, 2018

Bloomberg

China won’t find it easy to make good on its promise to crack down on fentanyl as part of its trade war truce with U.S. President Donald Trump.

Q&A | How P&G Responds to Changing Customer Preferences

December 5, 2018

Robert J. Bowman, SupplyChainBrain

The consumer-products giant has an innovative strategy for adjusting to ever-shifting consumer preferences.

DHL Turns to Robots to Equip U.S. Warehouses for E-Commerce

December 3, 2018

Bloomberg

DHL is deploying artificial intelligence, self-driving vehicles and product-picking robots at its American warehouses to help handle the surge in e-commerce demand.

Want to Be a Modern CPG? Start With Your Supply Chain

December 3, 2018

Mohammed Hajibashi, SCB Contributor

Modern customer service is no longer simply about selling products — it’s about offering an entire experience.

Q&A | They Want It Now: The Age of Same-Day Delivery

December 3, 2018

Robert J. Bowman, SupplyChainBrain

Once considered a premium option — assuming it was available at all — same-day service is now the standard for many e-commerce shoppers.

E-Commerce Fulfillment: The Golden Age or Nuclear Age?

November 30, 2018

Ben Gordon, Dave Stubbs and Matt Smalley, SCB Contributors

For two decades, e-commerce has grown more than 20 percent, fueled by the explosion of providers like Amazon. But this year was a turning point.

Unprecedented Online Holiday Sales Could Have Costly Aftermath for Retailers

November 29, 2018

Bloomberg

Black Friday results have reinforced that this U.S. holiday shopping season will be one of the best in recent memory. But even in good times, there are concerns for retailers.