Kelly Thomas, group vice president of global accounts with JDA Software, offers a definition of "omni-channel," and discusses how the concept is transforming retail supply chains.
Procurement and supply chain have always been strange bedfellows in manufacturing organizations. There's a rather arbitrary dividing line between activities, which, academically speaking, should not exist in the first place, such as balancing inventory/order size with cost and risk.
The problem with many sales and operations planning efforts is that they don't match the "cadence" of all functions within a business, says Marko Pukkila, research director with Gartner Supply Chain Research.
