The technology surrounding point-of-sale data has improved tremendously in recent years and companies are making much better use of this information, says Tina Lalor, senior business consultant with John Galt Solutions.
The overall shortage of supply chain talent is particularly critical in demand management, says Jason Breault of LifeWork Search. He explains reasons and remedies.
In a multi-year, multi-phase project covering people, processes and technology, Red Wing Shoes streamlined and improved its S&OP process, cutting planning time from six weeks to three and reducing inventory by 27 percent.
Segmenting customers and products to lower costs and improve profit margins also results in higher customer satisfaction, says Wade McDaniel, vice president of solutions development at Avnet Velocity.
Maersk Line and Hamburg Süd are ranked as the two most reliable container shipping carriers, according to performance rankings in the new online version of the Carrier Performance Insight (http://cpi.drewry.co.uk) published by shipping consultancy Drewry.
Eighty-six percent of respondents agree that omnichannel has meant that customer and consumer expectations of the organization have increased, according to a recent SAP survey. So, as consumers increasingly use new technologies and channels to guide their purchase decisions, consumer products companies have adapted omnichannel strategies to reach these customers directly, in addition to working through the retailer as in years past.
All Nippon Airways and Lufthansa Cargo AG have begun an air cargo joint venture on Japan-Europe routes that they applied for in September. The first shipment was sent by forwarder Schenker-Seino Co. Ltd. It was booked via Lufthansa Cargo and was transported by ANA on flight number NH 277 from Tokyo to London.
Susan Golicic, associate professor at Colorado State University, discusses recent CSCMP sponsored research on the state of supply chain innovation. While there have been no game changers in the last decade, steady incremental innovation has led to significant performance improvements, she says.
The shift toward omnichannel distribution has both positive and negative unintended impacts. On the positive side are opportunities to blend and leverage channels; on the downside are organizational and operational gaps. Steven DeFazio, executive vice president at Fortna, offers insights on both.
Lora Cecere, CEO of Supply Chain Insights, discusses new research from her company designed to identify the top 15 supply chains as measured against their peers, including capabilities and strategies that these companies share.