In order to balance inventory levels while anticipating customer needs, retailers must implement a unified approach to product, cross-channel and customer strategy.
Preparing your supply chain for sustainable business performance in the aftermath of COVID-19 requires awareness of multi-modal transportation trends affecting your ability to manage cost and customer service.
The solutions that have worked in the past — increasing inventory, adding capacity at different locations and diversifying suppliers — are just scratching the surface when it comes to having a truly resilient supply chain.
As companies describe how they weathered a quarter most people would like to forget, here are some other examples of how big supply chains are holding up.