The pioneer of the office-products superstore has big plans to boost sales and market share in Europe by increasing stores, catalog orders, contract stationery business, and internet retailing. But it must balance growth with the challenge of a multi-channel supply chain.
Costly automation and price cuts weren't working. A new approach centered on increased outsourcing, flexible manufacturing and distribution, and establishing operations in Mexico. Now, Master Lock is saving money and getting new products to market faster.
For 20 years, the high-end data storage system and server assembler had used DCs on each coast. But a self-imposed $1m penalty for unavailability of parts required a faster logistics network. Indianapolis was the answer.
Key Amazon.com executives in Seattle and Europe - including founder Jeff Bezos - talk about how the company's supply-chain strategies and fledgling European operations are shaping its prospects.
Consultants and 3PLs differ on whether the trademarked term is a distinction without a difference, but they agree that there is a real need for a "supermanager" to run a company's logistics, knowledge base and IT systems.
Webvan Corp., with the help of its technology partners, has broken the code on guaranteed, self-scheduled home delivery. Here's how it gets the goods delivered within a promised 30-minute window and where it plans to take that achievement.
A series of successful logistics partnerships belies Latin America's reputation for poor communications, outdated infrastructure and unreliable service.