Analyst Insight: The orchestration of processes and information for the procurement of goods to the "last mile" delivery to the customer is a required competency in today's direct-to-consumer marketplace. The convergence of supply chain execution systems is a goal that many enterprises have yet to achieve. While some like Amazon and Walmart are well on their way, others have yet to begin the development of their strategic road map. – David Meyers, Principal - Supply Chain Technology, Tompkins International
Household goods account for a significant majority of all consumer product recalls in the U.S. since 2010, according to Recalls Hit Home: Household Goods Drive Consumer Product Recalls, a report from Stericycle ExpertSOLUTIONS.
Whether it's a toy, automobile, medical device or food item, not a day goes by without news of another product recall. Unfortunately, recalls are a reality of the global economy and it truly is a matter of when, not if, a company will be impacted by one. Navigating a product recall tests customer relationships, puts pressure on the supply chain, affects sales and can paint brands in an unfavorable light. Given the serious nature of these and other recall execution challenges, it's critical that organizations have a recall plan in place long before an event occurs.
Challenge: A major engine manufacturer was spending too much money on contingent packing costs because their suppliers weren't keeping track of the containers in their inventory loop. When this customer would run out of the supplier's containers, they had to use alternatives like corrugated cardboard in order to ship the product.