The move is the latest step in FedEx’s effort to reduce costs, improve efficiency and deal with a decline of package volume as people return to shopping at retail stores.

Amazon for years has worked to expand its e-commerce success beyond its own webstore.

Any company involved in parcel shipping and delivery needs to be at the 2023 edition of Parcel Forum in Nashville, says Joel Dunkel, president of EventEvolution Management, which produces the trade show.

Artificial intelligence has penetrated virtually every aspect of modern life, and last-mile delivery is no exception, says Bart De Muynck, chief industry officer with project 44.

Dinesh Dixit, vice president of account management with LogiNext, describes the challenges that parcel companies are facing today, and how technology might ease their pain.

Jason Smith, relationship manager with U.S. Bank, lists the "Five Cs" of the parcel business, and tells which one is the most important to carriers today.

What's changing with the e-commerce consumer? Robin Hooker, director of retail strategy with UPS, says delivery speed is only one element in crafting the ideal customer experience.

The key challenge for brands is figuring out how to reorganize supply chains to suit a sleeper hit.

Rate increases announced by FedEx for 2023 are the largest in history, says John Haber, chief strategy officer at Transportation Insight. Shippers and consumers need to prepare now.

Performance documentation in this peak season is important to properly prepare for next year's peak parcel delivery season, says Justin Cramer, co-founder of ProShip.