Service Parts Management

Paper Planes: What's Keeping Air Cargo Carriers From Automating?

March 24, 2014

Fast and innovative: that's the image conveyed by the air cargo industry. So why is it lagging so badly when it comes to automating documentation and standardizing key procedures?

Adopting the Right E-commerce Fulfillment Strategy

March 5, 2014

SupplyChainBrain

Analyst Insight: Online sales surged last year, and many companies saw their e-commerce sales grow by double digits. This growth is expected to continue for the foreseeable future, so the good news is that rising rates and revenue for e-commerce are significantly exceeding expectations. But there is bad news too - e-commerce is stressing distribution operations and many companies are having difficulty keeping up. Adopting the right operational practices for order fulfillment is essential for business success. - Kelly Reed, Partner, Tompkins International

2013 Supply Chain Innovation Awards, Presented by SupplyChainBrain & CSCMP

January 3, 2014

SupplyChainBrain

Innovation of the Year: Smart packaging creates right size box for every item shipped from e-commerce centers Winner: Staples & Packsize International; Runner-Up: PepsiCo; Finalists: LMI, Motorola Solutions, Pa. Liquor Control Board, IBM

Motorola Tightens Bond With Suppliers, Customers Through Collaborative Execution

December 26, 2013

SupplyChainBrain

To serve its demanding government and business customers, the company needed to find a way to resolve any potential service problems in the quickest and most cost-effective manner possible.

(Future) Nights of the S.F. Roundtable, Part Two

December 23, 2013

Robert J. Bowman, SupplyChainBrain

More predictions for the future of supply-chain management, courtesy of a panel of industry insiders at the fifth annual seer-fest sponsored by the San Francisco Roundtable of the Council of Supply-Chain Management Professionals:

Case Study: DLA Grabs Control Over Demand Variability

December 19, 2013

Tovey Bachman, Sr Consultant, LMI and Bob Carroll, Chief, Planning Division, DLA

U.S. Cellular Goes High-Tech With Demand Planning

November 25, 2013

Robert J. Bowman, SupplyChainBrain

The wireless telecommunications business is, to put it mildly, competitive.

Choice Logistics Opens New Distribution Center in Dubai

November 20, 2013

Choice Logistics

Choice Logistics, a specialist in the handling of service parts, has opened a new distribution center in Dubai, United Arab Emirates.

Epicor Fashions Hosted Version of App for Auto Aftermarket

November 14, 2013

Epicor Software Corp.

Epicor Software Corp. has developed a hosted version of its Epicor Eagle for the Aftermarket application.

HighJump Partners With AdvancePro, Unisun Software

October 29, 2013

HighJump Software Inc.

The TrueCommerce EDI Solutions Group of HighJump Software Inc. is partnering with Unisun Software, a provider of produce-inventory management and accounting software for packers, growers and shippers.

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.