Service Parts Management

Utilizing Analytics for Profit Generating Service Business

September 17, 2013

For the majority of companies, service parts have much higher margins than the original equipment and are crucial for the success of the organization.

Epicor Unveils New Version of Vista for Automotive Aftermarket

September 3, 2013

Epicor Software Corp.

Epicor Software Corp. has developed version 6 of Epicor Vista for the Automotive Aftermarket.

All-Terrain Vehicle Parts Supplier Zips Through U.S., Canada Customs

August 23, 2013

SupplyChainBrain

Consolidating multiple shipments of vehicle accessories and replacement parts, some quite heavy, into one movement has saved a U.S. distributor a lot of money and really given the gas to its business growth in Canada.

How Sweden's Procurator Got a Handle on Its Inventory

August 23, 2013

SupplyChainBrain

The manufacturer of industrial safety products and cleaning supplies "didn't have a clue" about what was in its warehouses - until it implemented a new system for forecasting, purchasing and inventory control.

How Delphi Automotive Got Real With Its Suppliers

July 22, 2013

Robert J. Bowman, SupplyChainBrain

"New business reality." That's an apt way to describe the position of any company that has just emerged from four years of reorganization under Chapter 11 of U.S. bankruptcy law. And it's precisely the challenge that Delphi Automotive faced back in 2009, when it sought to reinvent itself and shore up relations with an army of suppliers.

Aftermarket Sales Have Been an Afterthought for Too Long, Study Suggests

July 9, 2013

arvato AG

The aftermarket has long been just an afterthought to the sales and marketing processes, but today more and more OEMs have finally begun to realize its strategic importance as a competitive differentiator.

Just How Much Inventory Is Out There, Anyway?

July 8, 2013

Robert J. Bowman, SupplyChainBrain

Hamish Brewer, chief executive officer of JDA Software, was giving a speech at the Economic Club of Phoenix last year, when the topic of global inventory levels came up. The question he posed: How much stuff is currently in transit or socked away in warehouses the world over? The answer: Nobody really knows.

Parts Supply Has Difficulty Keeping Up with Automobile Demand

July 2, 2013

USA Today

A combination of rebounding sales and an unprecedented number of new models in the works has stretched the auto parts supply chain so taut that the entire industry is holding its collective breath that it does not snap and jeopardize the recovery.

The Crucial Areas of Enterprise Asset & Field Service Management

June 21, 2013

Ralph Rio, Research Director, ARC Advisory Group

Dubai World Central Pursues Investment from U.S. in MRO Sector

June 14, 2013

Arabian Supply Chain

A delegation from Dubai World Central (DWC) recently concluded a roadshow in the U.S. that aimed to open discussions with key industry players and initiate the creation of an integrated maintenance, repair and overhaul (MRO) services supply chain in DWC's Aviation District.

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.