Service Parts Management

SKU Proliferation: Is There a Cure for the Disease?

October 28, 2013

Retail marketers love complexity. The more variations of a product they can sell, the happier they are. How else can they command all that shelf real estate in big-box stores? How else can they promote innovation? And how else can they drive their supply-chain managers crazy?

Keeping Risks Low in Auto Supply Chain

October 7, 2013

Wards Auto

Anyone who works in the automotive business can attest the industry currently is enjoying a period of robust demand. At the same time, there is an enormous amount of risk.

Utilizing Analytics for Profit Generating Service Business

September 17, 2013

Supplychain.com

For the majority of companies, service parts have much higher margins than the original equipment and are crucial for the success of the organization.

Service Supply Chain Optimization Reduces Operational Costs, Increases Customer Loyalty and Generates Recurring Revenue

September 6, 2013

OnProcess Technology

Success Requires A Comprehensive, Integrated Approach Using the Proper People, Processes and Technology

Epicor Unveils New Version of Vista for Automotive Aftermarket

September 3, 2013

Epicor Software Corp.

Epicor Software Corp. has developed version 6 of Epicor Vista for the Automotive Aftermarket.

All-Terrain Vehicle Parts Supplier Zips Through U.S., Canada Customs

August 23, 2013

SupplyChainBrain

Consolidating multiple shipments of vehicle accessories and replacement parts, some quite heavy, into one movement has saved a U.S. distributor a lot of money and really given the gas to its business growth in Canada.

How Sweden's Procurator Got a Handle on Its Inventory

August 23, 2013

SupplyChainBrain

The manufacturer of industrial safety products and cleaning supplies "didn't have a clue" about what was in its warehouses - until it implemented a new system for forecasting, purchasing and inventory control.

Using Advanced Analytics and Innovative Resolution Techniques to Reduce Truck Rolls and Related Support Costs

August 16, 2013

OnProcess Technology

Identifying Customer Incidents with High Propensity for Remote Resolution Allows Cable and Broadband MSOs to Cancel a Greater Percentage of On-Site Visits.

How Delphi Automotive Got Real With Its Suppliers

July 22, 2013

Robert J. Bowman, SupplyChainBrain

"New business reality." That's an apt way to describe the position of any company that has just emerged from four years of reorganization under Chapter 11 of U.S. bankruptcy law. And it's precisely the challenge that Delphi Automotive faced back in 2009, when it sought to reinvent itself and shore up relations with an army of suppliers.

Aftermarket Sales Have Been an Afterthought for Too Long, Study Suggests

July 9, 2013

arvato AG

The aftermarket has long been just an afterthought to the sales and marketing processes, but today more and more OEMs have finally begun to realize its strategic importance as a competitive differentiator.

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.