As in pre-pandemic times, supply chain management remains critical to the efficiency of restaurant operations, as well as to the quality and consistency of the customer experience.

A discussion about what it means to build a “future-ready” supply chain, with Manish Sharma, group chief executive officer of operations, and Kris Timmermans, head of the Supply Chain & Operations Practice, with Accenture.

There's a growing expectation among customers across the industrial landscape that their suppliers deliver a smoother and more reliable “phygital” experience.

How in the world are retailers and suppliers supposed to come up with accurate demand forecasts if they aren’t sharing the same data in the same manner at the same time?

One of the most critical lessons that procurement experts have taken away from the past two years is just how important it is to have a mature commodity risk management strategy in place.

Industry and government leaders have long sought ways to mitigate risk in supply chains. Despite the long-standing need for more resiliency, the COVID-19 pandemic brought new urgency to the task.