The solution is not eliminating free returns, but fixing convoluted supply chains and collaborating with shippers to make reverse logistics more affordable.

2023’s peak season will have seen supply chain professionals both relying on tried-and-true peak season strategies and testing next-gen solutions.

While retailers and shippers may balk at the prospect of altering the functional status quo, making concrete changes to protect workers will pay dividends in the long run.

It’s important to stay vigilant during the busy season to ensure operations continue running smoothly and employees stay safe on and around material handling equipment. 

The company paid $31.13 million for use rights to a 48.7-acre plot near an existing Tesla plant that currently produces Model 3 and Model Y vehicles.

Although the global business community has been confronting modern slavery for years, it hasn’t been able to slow its rise. But there is an opportunity for that to change.

In 2022, 68% of all paper consumed in the U.S. was recycled — recovered and fed back into the country’s milling systems — including more than 93% of cardboard boxes.

From scenario planning to relationship building, procurement teams are in a new era of risk management that will be crucial for long-term success.

By adapting their strategies, leveraging technology, and embracing innovative concepts like "keep it" returns and buy-online-return-in-store (BORIS) incentives, retailers can better manage the influx of returned items.

Most corporate survival strategies are crafted to help businesses withstand any number of unanticipated supply chain disruptions. But how many are poised to profit from times of adversity?