Almost all logistics organizations will either increase or maintain their current levels of investment in new IT systems and technologies over the next 12 months.
As inflation lingers, the tough times for the freight industry are likely to continue. But shippers and carriers have the power to combat rising costs.
Pierfrancesco Manenti, Gartner vice president analyst, says "commercial innovation" refers to the efficiencies that chief supply chain officers bring to the provider and to the customer.