Challenge: When a large U.S. B2B supplier of gardening tools and equipment decided to expand to the Canadian market, it enlisted its U.S.-based logistics provider to service its new Canadian customers, and assumed all would proceed as planned.
Challenge: The distribution centers were processing about 150 truckloads per day, 10 truckloads per hour. An automated WMS was needed for expansion into cold store market. Current work flows were not fully automated, causing manual errors. Material flows between product, semi-finished inventory and packaging stages were long and complex. Frozen pallets left the refrigeration system too early, so goods arrived damaged.
Ever-rising customer-service expectations are roiling the home-delivery business. Chris Sullens, chief executive officer with Marathon Data Systems, talks about what customers want today, and how service providers are working to shrink the time between order and delivery.
The world of e-commerce deliveries is fraught with peril. Will Leong, chief operating officer of TZ, talks about how providers are surmounting the various challenges.
Mobile point-of-sale systems are intended to roam free, meeting and checking out customers wherever they may be, but many merchants are anchoring the devices to the counter as a replacement for traditional POS terminals.
It's been about five years since ocean carriers began selling off their chassis in the U.S., forcing shippers to obtain the equipment elsewhere. But the new regime is anything but settled.
Challenge: A national retail chain wanted to work with fewer, strategically chosen 3PL partners. For a busy cross-dock facility, the company transitioned the business to Kane Is Able (KANE), which also operates cross docks for the retailer in Pennsylvania, Maryland, New Hampshire, and Ohio.
Heavyweight orders require another level of delivery service, to satisfy the demands of buyers. Jim Hourigan, chief operating officer with BuildDirect, discusses some of the challenges that are unique to that sector.
The latest supply-chain news, analysis, trends and tools for executives in the consumer packaged goods industry. Learn how consumer packaged goods companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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