Customers expect e-commerce retailers to provide free shipping and returns. Robert Escobar, vice president of operations with Gwynnie Bee, talks about the challenges that his company faces in meeting those demands.
Avid online shoppers have raised the bar on what it takes for a retailer to stay competitive. Consumers want advanced mobile features, flexible shipping options and hassle-free returns, according to the fourth annual UPS Pulse of the Online Shopper study.
The focus on "last-mile" delivery has sharpened significantly in recent years. Henrik Moos, founder and chief business development officer of Swipbox, explains why. And he describes the concept of parcel lockers for consumer pickups.
Typically, when a protracted longshore labor dispute comes to an end, and operations on the docks return to normal, all parties vow to move forward and bury any residual acrimony. This time around, that might not be the case.
The latest supply-chain news, analysis, trends and tools for executives in the consumer packaged goods industry. Learn how consumer packaged goods companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
Subscribe to our Daily Newsletter!
Timely, incisive articles delivered directly to your inbox.