While retail giants like Amazon.com can often absorb the high cost of fast shipping, small and medium-sized businesses don’t necessarily have that luxury.

Many retailers have started charging a returns fee, but research suggests this is causing shoppers to switch, with 49% being less loyal to brands that charge for returns.

Alibaba.com said that the Smart Assistant tools for global sourcing will help small business owners discover new commerce opportunities, stay up-to-date with market trends and track orders.

Throughout the year, there are certain times in which it's particularly important for consumers to have a flawless e-commerce experience.

Procurement used to be tasked with a clear and basic mission: Sign up the best suppliers at the cheapest price. Not anymore.

While recent actions won’t end the issue of forced labor entirely, this may well be a meaningful milestone in the long-running effort.

The solution is not eliminating free returns, but fixing convoluted supply chains and collaborating with shippers to make reverse logistics more affordable.

However, the percentage of abuse and fraud impacting total returns continues to trend in the wrong direction, increasing from 10.2% to 13.7%

Households will be able to drop off cables and other electrical waste in-store or have home collections, says the Department for Environment, Food and Rural Affairs.

2023’s peak season will have seen supply chain professionals both relying on tried-and-true peak season strategies and testing next-gen solutions.