The new national study found that 69% of workers surveyed stayed home without pay to recover, including 34% who did so three or more times.

UPS cut its annual adjusted operating margin to between 10.8% and 11.3%, down from the previous forecast of 11.8%.

Parcel shippers need to strike a delicate balance between loyalty to carriers and the desire to diversifying their service providers, says Oscar Gladman, director of parcel carrier development with Geodis.

The addition of new channels opens a world of new opportunities for manufacturers, while also exposing them to potential barriers to growth. 

One might think that online sales have dipped post-pandemic, but that's not the case, says Vijay Ramachandran, vice president of go-to-market enablement and experience with Pitney Bowes.

If businesses fail to get rid of their supplies, they will be forced to refinance all their debt at much higher interest rates. 

The parcel and freight market has seen big changes in the dynamic between shippers and carriers over the past 12 months. Jason Smith, assistant vice president with U.S. Bank, explains.

These days, parcel shippers have more options than ever before in choosing the right carrier, and they should take full advantage of the opportunity, says Rob Glover, vice president sales with OSM Worldwide.

Digital transformation is not a project with a start and an end-date; it’s a continuous process, says David Rogers of Columbia Business School.

In an industry known for its volatility and highly competitive nature, parcel carriers must nonetheless prioritize strong relations with their customers, says Don Caddy, chief executive officer of Engineering Innovation.