With e-commerce increasingly dominating consumer preferences, third-party storefronts might no longer be a retailer’s best option.

To satisfy demand and start alleviating challenges, retailers need a comprehensive last-mile strategy to make the holiday shopping season easier.

Ideas about how to more efficiently “re-commerce” returned goods into the supply chain seemed the most fresh and fruitful up for discussion on the first day of Home Delivery World in Philadelphia, Aug. 31.

With rapid advances in technology, and a new era of consumer connection and convenience, food logistics is changing.

Ram Gopalakrishnan, chief executive officer of Bricz, discusses the technology investments that retailers need to make to deal with today's supply chain challenges.

Even before the recent rise in fuel costs to an all-time high, brands had started taking a closer look at their cost of reverse logistics.

In last-mile delivery, customers want their orders within a specific window — not a vague “now” or “sometime tomorrow.” 

Because global modern supply chains are incredibly complex, involving a vast network of manufacturing and logistics personnel, even simple mistakes can result in lengthy delays.

Message to online shoppers who have enjoyed the perk of “100% satisfaction-guaranteed” returns: Your free ride is coming to an end.

 It’s time to start talking about last-mile delivery visibility in terms of clarity and control.