E-Commerce/Omni-Channel

U.S. Online Retail Prices Rose a Record 3.5% in November

December 9, 2021

U.S. online prices increased 3.5% in November from a year earlier, the biggest gain since software company Adobe Inc. started tracking the digital economy in 2014.

Amazon Packages Pile Up as AWS Outage Spawns Delivery Havoc

December 8, 2021

Bloomberg

An Amazon Web Services outage wreaked havoc on the e-commerce giant’s delivery operation, preventing drivers from getting routes or packages and shutting down communication between Amazon and the thousands of drivers it relies on.

AI Could Solve the Footwear Industry's Soaring Return Rate

December 6, 2021

Yogesh Kulkarni, SCB Contributor

Retailers need to implement proactive strategies that maximize inventory, or else face margin-crushing supply challenges. Artificial intelligence may offer a solution.

‘Tis the Season for Real-Time Commerce

December 2, 2021

Brian Birch, SCB Contributor

As supply chains have snarled, strategy and tactics are merging for brands and retailers.

Toymaker’s ‘War Room’ Goes 24/7 So Gifts Can Reach U.S. Stores

November 30, 2021

Bloomberg

The journey of Tonka’s Mighty Dump Truck toy from its Asian factory to U.S. stores offers a window into what it takes for a small toymaker to survive 2021.

Three Ways E-Tailers Can Cut Shipping Costs for Shoppers

November 30, 2021

Mitchell Nikitin, SCB Contributor

The pandemic’s impact on the global supply chain means holiday shoppers are getting higher than average “out-of-stock” notifications for items they want to purchase, while also experiencing price hikes and shipping delays. What to do?

Cyber Monday Misses Estimates on Short Supply, Weak Deals

November 30, 2021

Bloomberg

Final sales for Cyber Monday fell short of estimates and didn’t surpass last year’s record as lackluster sales and scarce inventory kept shoppers from breaking out their credit cards during the start of the holiday shopping season.

Biden Promotes Supply Chain Progress in Meeting With Retailers

November 29, 2021

Bloomberg

President Biden said his administration has made strides toward relieving U.S. supply chain disruptions after the leaders of major retailers assured him they have ample inventories for the holiday season.

FedEx, UPS Turn Holiday Surge Into Someone Else’s Problem

November 29, 2021

Bloomberg

Retailers have increasingly turned to regional couriers to help shuffle packages that delivery titans UPS and FedEx can’t — or won’t.

Black Friday Spending Fell for the First Time Ever

November 29, 2021

Bloomberg

Online spending totaled $8.9 billion on Black Friday, a number that was at the low end of expectations and slightly less than last year, according to the latest tally from the Adobe Digital Economy Index.

E-Commerce/Omni-Channel

The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.