Sanchoy Das, professor in the Engineering Department of the New Jersey Institute of Technology, explains how “fast fulfillment” has come to dominate e-commerce, to the point where online shoppers expect nothing less.
Understanding customer expectations, improving their experience and implementing the right reverse logistics systems will increase shopper loyalty and prevent profit-margin erosion.
It’s the beginning of October, just the start of what the retail world simply calls “peak.” But the industry is already in various forms of panic that usually don’t take hold until the weeks before Christmas.
In the past year, consumers who have tried to buy a pair of shoes, products for the home or back-to-school items have encountered a common problem: They can’t find what they’re looking for.
Challenge: A European fulfillment company was looking to accelerate growth and improve accuracy, flexibility and proficiency in its operations. The company ships millions of packages to more than 250 customers around the world.
Challenge: A multinational fast fashion retailer had separate warehouses for in-store and online fulfillment and was looking to implement an omnichannel model. The company needed to cater to inventory sub-classifications and associated business logic in picking; optimize its downstream operations; improve transportation efficiency; and reduce its dependency on a single warehouse management system (WMS).
The retailer relied solely on manual flow from inbound to outbound, and had no existing framework for opening new warehouses.
HexcelPack LLC, a developer of eco-friendly, paper-based protective cushioning solutions to replace bubble packaging and other plastic or foam-based materials, has introduced Store in the Box, an e-commerce packaging kit featuring three of HexcelPack’s sustainable paper-based packaging solutions, MiniPack, Hexcel’ope, and Fil in a Box.
From high-class problems to difficulties finding life’s necessities, the pandemic has convulsed global supply chains on such a scale that few industries, socio-economic classes or regions are immune.
The latest supply-chain news, analysis, trends and tools for executives in the e-commerce/omnichannel industry — which consists of companies engaged in internet retailing, including those with auxiliary brick-and-mortar stores. Learn how e-commerce/omnichannel companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
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