Analyst Insight: APQC's research indicates that organizations need to prepare for the future in terms of supply chain talent. New supply chain hires are often only somewhat prepared for the jobs they will be doing, and although most organizations recognize the need for talent management programs directed at supply chain staff, many have not created such programs. What does this mean for organizations that have large numbers of employees on the brink of retirement? - Andrea Stroud, Research Program Manager, APQC
Analyst Insight: Food and beverage companies lag consumer packaged goods companies in corporate performance. With rising raw materials costs and volatility, coupled with increased compliance for food safety, they are facing greater change and increased risk. As they move into 2014, their supply chains are not as mature and their challenges are greater. - Lora Cecere, CEO and Founder, Supply Chain Insights
Russia has become the it girl of e-commerce. Even amid a slowing economy, the country's online shopping increased 26 percent last year, to 510 billion rubles (about $14bn), according to Moscow's Data Insight, and could double by 2015. That has made the country an intriguing target for foreign players such as Amazon, eBay, Asos and China's Alibaba Group, while boosting the fortunes of such local companies as search engine Yandex and Amazon-like Ozon. Can foreign e-tailers make it there?
Challenge: In a highly competitive and dynamic environment, a leading manufacturer of home appliances set out to transform its global sourcing functions with the goals of sustaining quality, maintaining production, and most important of all, preserving profit margins.
Challenge: A $7B Tier 1 automotive manufacturer determined that its direct materials sourcing processes were inefficient to the point that they were losing potential revenue. Instead of performing strategic sourcing activities for new product introductions, the sourcing team was spending most of its time extracting information from other systems (PLM, ERP), manipulating spreadsheets, and analyzing vast amounts of quote information from their suppliers.
Analyst Insight: Customer relationship management evolved from contact management, a sales-focused process for suppliers. In many cases, CRM must be rethought; it should be stood on its head, starting with customers' needs and working back to suppliers. Because most companies lack sufficient resources to satisfy every customer, this approach initially leads to frustration. But "every customer totally thrilled" is the wrong objective. To the contrary, it's critical to focus: to "wow" the most profitable customers, and serve them perfectly. Supply chain responses must match segmented and targeted relationships to build satisfaction and profit. - Robert Sabath, Principal Essentialist SCM, Trissential
Analyst Insight: Years ago in the consumer products industry, the "supply chain of the future" looked much like today's supply chain. Industry change was gradual and incremental. But the pace of change today demands a more proactive and aggressive approach to future logistics planning. Market and competitive forces are completely reshaping how supply chains need to operate in the future. There are several opportunities for companies to improve their market position by improving internal operations. - Charles Trimarco, Managing Consultant-Supply Chain Management, Capgemini Consulting
As companies develop business relationships around the world into more complex supply chains, protecting these essential links from disruption is becoming harder to manage.
The latest supply-chain news, analysis, trends and tools for executives in the food and beverage industries. Learn how food and beverage companies and their suppliers around the world are managing the flow of products across all channels of the enterprise. Experts sound off on forecasting and demand planning, supply-chain visibility, logistics outsourcing, inventory optimization, transportation management, warehouse management, supply-chain security, corporate social responsibility and more.
Subscribe to our Daily Newsletter!
Timely, incisive articles delivered directly to your inbox.