The average shrink rate for the 2022 fiscal year grew to 1.6% from 1.4% in 2021, aligning with shrinkage rates seen in 2020 and 2019.

Even retailers who get it right in terms of technology investment and sourcing soon inevitably face growth challenges.

Digital customer engagement has emerged as a pivotal factor in maintaining a competitive edge, by improving the delivery experience, capturing customer feedback and reducing delivery costs.

The appeal only focuses on the voluntary suspension of importing rough diamonds, meaning Indian diamond manufacturers will be allowed to continue their operations without interruption.

The lawsuit pits Amazon against Khan, who published a paper while a Yale law student, arguing that antitrust laws had failed to stop Amazon from amassing power over its customers.

The project to make bricks from recycled drinks bottles instead of oil-based plastic would actually have led to higher carbon emissions over the product’s lifetime, Lego said.

A successful supply chain transformation begins with "changing the narrative," says George Raptis, vice president of operations at JP Outfitters. Among other things, the company had to stop viewing itself as "small."

On average, Americans who shopped during the 2022 holiday season intend to spend 39% less on gifts during the 2023 holiday season.

For retailers, time is running out for peak-season planning. That’s why it’s important to study your existing peak-season data.

U.S. e-commerce sales are expected to surge 9.3% this year to $1.14 trillion, faster than overall retail spending growth.