The incident rate at general retail stores in the U.S. has grown from 4.1 accidents for every 100 workers in 2017 to 5.6 incidents per 100 workers in 2021.

Boxing Day is expected to overtake Black Friday as the busiest shopping day of 2023 in Canada while the holiday fell to sixth place on the U.S.'s list.

The new state-of-the-art distribution center will serve more than 60 stores and 5.6 million REI members in the region.

Digital transformation is not a project with a start and an end-date; it’s a continuous process, says David Rogers of Columbia Business School.

The WTO said October 5 that merchandise trade volumes would grow by just 0.8% in 2023, less than half of the 1.7% estimate that came in April.

A global manufacturer lacked real-time tracking capabilities, making it difficult to ensure the safe transportation of its products and meet customer expectations.

Highly seasonal demand across its network of warehouses left  this large e-commerce provider with a choice: Invest in a system that operates under capacity for most of the year, or one that can’t meet the peak volume. 

The algorithm allowed Amazon to improve its profit on items across numerous shopping categories, which caused competitors mimicking the retail giant to raise their prices.

With the omnichannel becoming the standard for fulfillment, decisions on allocation and replenishment become far more complicated than just meeting demand at the store level. 

Pavan Mahtani, general manager of returns with Veho, explains the complications that arise from the management of returns, along with solutions that can mitigate the cost for all involved.