Artificial intelligence has penetrated virtually every aspect of modern life, and last-mile delivery is no exception, says Bart De Muynck, chief industry officer with project 44.

For workers, rising fuel and car-maintenance costs have made the job less appealing.

Dinesh Dixit, vice president of account management with LogiNext, describes the challenges that parcel companies are facing today, and how technology might ease their pain.

Jason Smith, relationship manager with U.S. Bank, lists the "Five Cs" of the parcel business, and tells which one is the most important to carriers today.

Multinode fulfillment is a natural outgrowth of the trend toward omnichannel retailing. David Glick, chief technology officer with Flexe, explains the term and its benefits to retailers and brands.

Following are the most significant challenges that the global e-commerce industry will face in 2023, and how to overcome them.

What's changing with the e-commerce consumer? Robin Hooker, director of retail strategy with UPS, says delivery speed is only one element in crafting the ideal customer experience.

The key challenge for brands is figuring out how to reorganize supply chains to suit a sleeper hit.

Rate increases announced by FedEx for 2023 are the largest in history, says John Haber, chief strategy officer at Transportation Insight. Shippers and consumers need to prepare now.

The company said it plans to stay on course with its expansion, and that the technology is safe for the road.