Businesses are under intense pressure to step up their quality of service, while reducing expenses and boosting the bottom line. Michael Field, president and CEO of The Raymond Corporation, explains how automation can help.

James Thomson, partner with Buy Box Experts, discusses how e-commerce is being transformed by the coronavirus pandemic — and how consumer buying patterns might be changed permanently.

Ed Barriball, partner in the manufacturing and supply chain practice of McKinsey & Company, explains how the COVID-19 outbreak exposed weaknesses in global supply chains — and what the "next normal" might look like.

Michael Ungar, director of the Resilience Research Center at Dalhousie University, describes how the coronavirus pandemic has exposed weaknesses in the way that companies have been doing business.

Kathleen Iacocca, assistant professor of management and operations at Villanova School of Business, considers what will happen as states begin allowing businesses to reopen with the waning of the coronavirus epidemic.

Automation is essential to modern-day e-commerce, but humans remain in the picture. Art Eldred, client executive, systems engineering with Vargo, discusses the challenges involved in striking the perfect balance between the two.

Companies want to know: Why can't we just track everything? Scott Schwalbe, CEO of NimbeLink, explains why that isn't a reality today, but is sure to become one in future.

Thomas O’Connor, senior director analyst with Gartner, relates the lessons that manufacturers and retailers can learn from China, which is just now emerging from lockdown due to the coronavirus pandemic.

Ron Leibman, head of the transportation, logistics and supply chain management practice at McCarter & English LLP, outlines some the legal issues and complications that are likely to arise as a result of the coronavirus pandemic.

Joel Rampoldt, managing director of retail practice at AlixPartners, lays out the basics of a survival strategy that retailers can follow, both now and after the pandemic has subsided.