Amazon.com is counting on a smartphone app known for cheap deals to lure Chinese consumers during the Black Friday online spree, in a partnership that extends to the end of the year.
The move is the latest example of the declining importance of Jet, a business Walmart paid $3.3 billion to acquire in 2016 to reach urban millennials and gain the services of co-founder Marc Lore, who has taken over Walmart’s U.S. e-commerce operations.
From a retailer’s perspective, all satisfied customers are alike. But those returning an item are likely unhappy for a range of reasons — and it’s increasingly crucial to know what those are.
Your parcel shipping operations are unique, and so too are the transportation management systems for parcel shipping in the market — each with enough features and functionality to confuse even the most seasoned industry expert looking to implement a new solution.
In order to reduce costs and increase customer satisfaction, retailers need to take a more detailed look at why returns happen and what are the options for dealing with them.
Snap-on Tools was working to reduce inefficient packaging and absurd box sizes for its e-commerce customers. An artificial intelligence solution by FastFetch Corp. turned out to be the perfect fit.